How to get an EFTPOS quote, and what we need from you
Three numbers and five minutes. What actually decides your rate, why a recent statement helps, and what happens after you hit submit.
Most people asking for an EFTPOS quote have had the same experience somewhere else: a form, a phone call two days later from someone reading a script, and a rate that turns out to have three conditions attached to it. So it’s worth saying plainly what happens here, what we ask for, and why.
The short version: three numbers, about five minutes, and you see something on screen at the end of it rather than waiting for a callback.
The three things that actually decide your rate
Nearly everything about what you pay comes down to three answers.
What you turn over on cards each month. Not your total revenue — the part that comes through the terminal or the website. Volume is the single biggest lever on pricing, because the cost base underneath your rate is largely fixed and the more you put through it, the less each sale has to carry.
Your average transaction size. This matters more than people expect. A café doing $50,000 a month in $8 coffees is running roughly 6,250 transactions. A furniture shop doing the same $50,000 in $800 sofas is running 63. Same volume, completely different cost, because a chunk of what you pay is charged per transaction rather than as a percentage. If someone quotes you a rate without asking this, they’re guessing.
How you take the payments. In person on a terminal, online through a website, or both. These are priced differently, they carry different fraud risk, and they need different equipment. “Both” is common and it’s fine — it just means two halves to the quote.
Rough figures are genuinely fine on all three. “About sixty thousand” is a useful answer. A blank field isn’t.
Why we ask who you’re with now
It’s optional, and you’ll get a quote without it. But if you tell us, the quote gets more useful — because we can tell you whether moving is actually worth the paperwork.
Sometimes it isn’t. If you’re already on a sharp deal, the honest answer is to stay where you are, and we’d rather say that than move you sideways for the sake of a sale. Being willing to say it is what makes the rest of the advice worth anything.
A recent statement makes this much faster
You don’t need one. But if you have a merchant statement from the last month or two, it turns an estimate into something close to exact.
The reason is card mix. Two businesses with identical turnover and identical average sale can pay noticeably different amounts, depending on how much of their trade comes through debit versus credit, and how much of the credit is premium or international. Your statement has that breakdown in it. Nothing you type into a form does.
What happens after you submit
You’ll answer the numbers first, then your details, and then we email you a six-digit code to type in.
That last step catches people out, so: the code isn’t a hoop. It’s there so your figures go to you and not to whoever might have mistyped their address into the form. Enter it and your quote appears on screen.
If the email doesn’t arrive — and occasionally it doesn’t, because spam filters are what they are — nothing is lost. We already have your details at that point, and we’ll call you either way.
What it costs
Nothing, and there’s no obligation at the end of it.
We’re paid a commission by the provider you end up with, which is how the service is free to you. That’s worth knowing when you’re weighing up the advice, and it’s set out properly in our commercial disclosure. We’d rather you knew how we’re paid than wondered.
Get a quote — it takes about five minutes.
FAQ
What does a quote cost?
Nothing, and there is no obligation at the end of it. The provider we place you with pays us a commission, which is how the service is free to you.
What do you need from me?
What the business does, roughly what you turn over on cards each month, and who you are with now if you know. A recent merchant statement makes it much faster, but it is not essential.
Why do you email me a code?
So your quote goes to you and not to whoever else might have typed your address. Enter the code and your numbers appear on screen. If the email does not arrive, we still have your details and we will call you either way.
What if my current deal is already good?
Then we tell you that and you stay where you are. Being willing to say it is what makes the rest of the advice worth anything.
I am a broker rather than a merchant — is this form for me?
No, that one quotes your own card acceptance. If you want to introduce payments to the SME clients on your book, the partner program is a different conversation — head to Partner with us and tell us what you broke and roughly how many clients you hold.